Privacy Policy

Bill Bandhan is a product of Lazy Tech Savvy, a technology company based in India. We build simple, offline-first billing and point-of-sale (POS) software for Indian retailers and small businesses. If you have any questions about this policy, you can contact us at: • Email: support@billbandhan.com • Website: billbandhan.com

We collect only the information necessary to provide and improve our services: Personal Information (when you sign up or contact us): • Full name • Email address • WhatsApp / phone number • Business name and type Usage Data (automatically collected): • Device type and operating system • App version and usage patterns • Crash reports and error logs Business Data (created by you within the app): • Product and inventory records • Customer and billing records • Transaction history We do NOT collect sensitive personal data such as Aadhaar numbers, PAN numbers, or financial account credentials.

We use the information we collect for the following purposes: • To create and manage your Bill Bandhan account • To provide customer support and respond to your queries • To send important product updates, security alerts, and service notifications • To improve app performance and fix bugs • To comply with legal obligations under Indian law We will never sell your personal information to third parties.

Your data is stored securely using industry-standard encryption (AES-256 at rest, TLS 1.2+ in transit). Bill Bandhan is designed as an offline-first application — your business data is primarily stored on your local device. Cloud sync (if enabled) is processed through secure servers located in India. We implement access controls, regular security audits, and data minimization principles to protect your information.

We do not sell, trade, or rent your personal data. We may share data with trusted third-party service providers strictly to operate our business: • Cloud infrastructure providers (for hosting and data storage) • Analytics tools (to understand app usage, in anonymized form) • Payment processors (only if you use premium billing features) All third parties are contractually required to handle your data according to applicable privacy laws.

As a data principal under India's DPDP Act, 2023, you have the following rights: • Right to Access: Request a copy of personal data we hold about you • Right to Correction: Request correction of inaccurate or incomplete data • Right to Erasure: Request deletion of your personal data (subject to legal obligations) • Right to Grievance Redressal: Contact our Data Protection Officer to raise concerns • Right to Nominate: Nominate another individual to exercise your rights in case of death or incapacity To exercise any of these rights, contact us at support@billbandhan.com. We will respond within 30 days.

We retain your personal data for as long as your account is active, or as needed to provide you with our services. After account deletion is confirmed: • Personal profile data is deleted within 30 days • Business records (bills, inventory) are deleted within 30 days • Anonymized, aggregated analytics data may be retained for up to 2 years We may retain certain data for longer if required by law or for legitimate business purposes (e.g., financial audits).

Our website (billbandhan.com) may use cookies and similar tracking technologies to: • Remember your preferences • Analyze site traffic and usage (using anonymized data) • Improve the user experience You can control or disable cookies through your browser settings. Disabling cookies may affect some functionality of the website.

Bill Bandhan is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected data from a minor, please contact us immediately at support@billbandhan.com and we will delete it promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or an in-app notification at least 7 days before the changes take effect. Continued use of Bill Bandhan after changes become effective constitutes your acceptance of the updated policy.

In accordance with Indian law, including the Information Technology Act, 2000 and the DPDP Act, 2023, the details of the Grievance Officer are: Name: Grievance Officer, Lazy Tech Savvy Email: support@billbandhan.com Response Time: Within 30 days of receipt of grievance